Privacy Policy

Privacy Policy for SWAGit

Effective Date: July 30, 2026

Last Updated: July 30, 2026

SWAGit ("we," "our," or "us") operates the SWAGit mobile application (the "Application" or "Service"). We are committed to protecting your personal information and your right to privacy.

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our mobile application and related delivery services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the Application.

1. Information We Collect

We collect information that identifies, relates to, describes, or is capable of being associated with you when you use SWAGit.

A. Personal Information You Provide to Us

Account Data: Name, email address, mobile phone number, profile picture, and login credentials when you register via email, phone OTP, Google Sign-In, or Apple Sign-In.

Delivery & Address Data: Receiver's name, phone number, complete delivery address, house/flat number, landmark, city, state, pincode, and saved address labels (Home, Work, Other).

Payment Information: Payment method preference (Cash on Delivery, UPI, Razorpay, Credit/Debit card tokens). Note: We do not store full credit/debit card numbers on our servers. Financial transactions are securely processed by PCI-DSS compliant third-party payment gateways.

B. Information Collected Automatically

Location Information (Background & Foreground): We collect precise and approximate real-time location data (via GPS, Wi-Fi, or cellular network) to:

Determine delivery serviceability in your area.

Show nearest available stores, vendors, and products.

Fill delivery addresses accurately.

Track live order delivery status from vendors/delivery personnel to your address.

Device & Log Data: Device IP address, operating system, unique device identifiers (Android ID, Advertising ID), app version, network provider, and crash logs.

Push Notification Data: Firebase Cloud Messaging (FCM) tokens to send real-time order status updates, delivery alerts, and promotional offers.

2. How We Use Your Information

We use the collected information for legitimate business purposes, including:

Fulfilling Orders & Delivery: Processing orders, routing deliveries, and connecting you with nearby vendors and delivery drivers.

Account Management: Creating and managing user accounts, authenticating users, and facilitating Google/Apple social sign-in.

Location Services: Verifying area serviceability, calculating delivery charges, and tracking live orders.

Communication: Sending order confirmations, OTP verification SMS, push notifications, and customer support responses.

Security & Fraud Prevention: Protecting against unauthorized transactions, detecting fraudulent orders, and ensuring service security.

Service Improvement: Analyzing app usage trends to improve user interface, app performance, and product recommendations.

3. Disclosure of Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following situations:

Delivery Partners & Vendors: We share your order details, delivery address, receiver name, and phone number with store vendors and assigned delivery drivers solely to fulfill your order.

Third-Party Service Providers: We share data with trusted third-party providers who perform services for us, including:

Authentication Services: Google Sign-In, Apple Authentication.

Push Notifications: Firebase Cloud Messaging (FCM).

Mapping & Geolocation: Google Maps Platform API.

Payment Gateways: Razorpay, Paypal, Paystack, Cashfree.

Legal Requirements: We may disclose your information if required to do so by law, law enforcement requests, court orders, or to protect the rights, property, and safety of SWAGit, our users, or the public.

4. Third-Party Services & Links

Our Application integrates third-party SDKs and APIs that may collect information used to identify you. Their collection and use of data are governed by their respective privacy policies:

Google Play Services

Firebase Cloud Messaging & Analytics

Google Maps API Privacy Policy

5. Data Retention & Deletion

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Account & Data Deletion Request

You have the right to request the deletion of your account and personal data at any time.

In-App: Go to Profile / Settings -> Delete Account inside the SWAGit app.

Via Email: You can request account deletion by emailing us at 

support@swagit.com

 (or your business support email). Upon receiving your request, we will permanently delete or anonymize your personal account data within 30 days.

6. Security of Your Data

We use administrative, technical, and physical security measures (including SSL/TLS encryption for API traffic) to protect your personal information. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure.

7. Children's Privacy

SWAGit is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete it immediately.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by updating the "Effective Date" at the top of this policy and publishing the new Privacy Policy within the Application.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Business / App Name: SWAGit

Email: contact@swagit.in

Website: https://swagit.com